Privacy Policy

Effective Date: 21 January 2026

Cyber Tech Guardians Ltd “CTG”, “we”, “us”, or “our” is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cybertechguardians.com and when you engage with our services, including Watchtower™ and Harmony Suite™.

1. Information We Collect

a. Information You Provide

We may collect personal data when you contact us, request a consultation, subscribe to updates, or use our services. This may include:

  • Full name

  • Email address

  • Company name

  • Phone number

  • Job title

  • Billing and payment details where applicable

  • Any information you submit via forms or correspondence

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on site

  • Referral source

c. Cookies and Tracking

We use cookies and similar technologies to improve performance, security, and analytics. You can control cookie preferences through your browser settings. Some site functionality may be limited if cookies are disabled.

2. How We Use Your Data

We use your information to:

  • Deliver and manage our cybersecurity services

  • Respond to enquiries and support requests

  • Improve our website and service performance

  • Send service updates, insights, or marketing communications where you have opted in

  • Meet legal, regulatory, and contractual obligations

  • Protect our systems, users, and intellectual property

3. Legal Basis for Processing

We process personal data only where we have a lawful basis, including:

  • Your consent

  • Performance of a contract or steps taken at your request

  • Compliance with legal obligations

  • Legitimate business interests that do not override your rights

4. Sharing Your Information

We do not sell your personal data.

We may share information with:

  • Trusted service providers who support our operations and service delivery

  • Regulatory bodies, law enforcement, or authorities, where required by law

  • Operational partners such as CyberLeaf and High Wire Networks only where necessary to deliver CTG services

All third parties are required to respect the security of your data and process it in accordance with the law.

5. International Data Transfer

Some of our partners and service providers operate outside the United Kingdom. Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses and equivalent protections to ensure your data remains secure.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. When data is no longer required, it is securely deleted or anonymised.

7. Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office in the UK or your local authority

To exercise any of these rights, contact us at

info@cybertechguardians.com

8. Security

We apply strong technical and organisational measures to protect your data, including encryption, access controls, continuous monitoring, and AI driven threat detection through CTG Watchtower™.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.