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 FAQs

  • CTG SecureStack™ is an integrated cybersecurity suite designed for SMEs, startups, public sector and regulated industries. Packages such as Core Protect or Secure Horizon offer layered protection—covering email, endpoint, network, compliance, and threat monitoring.

  • In most cases, core protection begins within 24 hours of agreement. However, full deployment of the CTG SecureStack™ can take up to 2 weeks, depending on the complexity and number of users involved.

    Here’s how a typical rollout looks:

    1. Day 1–2: The Harmony suite is activated first, which includes browser protection, email security, and mobile filtering.

    2. Day 3–5: Threat detection systems and CTG Watchtower™ go live — scanning your environment and surfacing vulnerabilities.

    3. Week 2: The full SecureStack™, including access control, DNS filtering, and ongoing SOC monitoring, is fully deployed.

    We prioritise speed without sacrificing security. Smaller businesses can go live within days, while larger organizations may require a phased rollout. Either way, you’ll be protected from the start.

  • Yes we operate 24/7, 365 days a year across the globe. No matter where your team is based, CTG’s SecureStack™ solutions are designed to protect you.

    We serve a wide range of clients including:

    • Public sector organizations (local authorities, education, NHS)

    • SMEs and startups across industries

    • Highly regulated industries like legal, healthcare, and finance

    • Enterprise clients in need of specialized security or compliance support

    Our reach is global, but our service feels local with tailored protection, regional compliance alignment, and threat coverage that never sleeps.

  • CTG supports Cyber Essentials certification and aligns with GDPR, HIPAA, PCI-DSS, ISO 27001, and CMMC, helping businesses meet both regulatory and insurance standards.

  • Pricing is typically based on number of users and chosen package. CTG recommends a minimum 24‑month contract for reduced long‑term cost and continuous coverage.

    See Core Protect or Secure Horizon description pages for indicative pricing.

  • CTG offers tailored services for startups/SMEs including virtual CISO (vCISO), penetration testing, SOC/SIEM monitoring, security awareness training, and Cyber Essentials guidance—all at scalable price points.  

  • Typical outcomes include 92% of vulnerabilities removed within the first 30 days, blocking 98% of phishing attempts, and estimated savings up to £250,000 in ransomware damages. CTG also maintains a 100% Cyber Essentials pass rate. 

  • Absolutely, trust is at the heart of everything we do. CTG was built to protect what matters most: your data, your people, and your future.

    Here’s why our clients trust us:

    • Proven Results: We remove 92% of vulnerabilities within 30 days and block 98% of phishing attempts.

    • Enterprise-Grade Partners: We work with the best — including IBM, Cisco, Check Point, Splunk, and Palo Alto Networks.

    • Government Backing: We’re a supplier on an £800 million UK Government contract and fully Cyber Essentials certified.

    • Zero Trust Philosophy: Our stack follows strict Zero Trust principles — we don’t take shortcuts when it comes to your security.

    • Transparent, Human Service: No black box solutions, no shady fine print. We’re here to protect you, not to confuse you.

    Whether you’re a local SME or a global enterprise, your trust is earned — and we aim to prove it every single day.

  • Yes — we go far beyond just tools and software. At CTG, we act as your strategic partner in cybersecurity, offering:

    • Security Awareness Training

      Help your team become your first line of defence. We deliver engaging training modules, phishing simulations, and ongoing cyber hygiene refreshers.

    • vCISO & Consulting Services

      Need a Chief Information Security Officer without the full-time cost? Our virtual CISO services provide top-tier guidance on compliance, security architecture, and risk strategy.

    • Compliance & Risk Advisory

      Whether it’s GDPR, HIPAA, ISO 27001, or Cyber Essentials — we help you understand what’s needed, close the gaps, and stay audit-ready.

    • Incident Response & Threat Briefings

      We prepare you for the worst and help you recover fast. You’ll also get proactive threat briefings tailored to your industry.